Peace of mind for your home technology
Technology Support you can count on
Experience Our Benefits
24/7 SUPPORT COVERAGE
DISCOUNTED SERVICE CALL RATES
What can we monitor?
Whether most of your network connected devices are up and running.
Health of many connected AV devices and light switches (availability may vary depending on manufacturer).
Internet up/down state and average upload/download speeds.
What can't we monitor?
Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.
Choose your monthly subscription
Barrett’s Enhanced Support Plan
Proactive Monitoring and Remote Repair
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.